Mark Long, newsfactor.comWed Jul 9, 4:49 PM ET
At the Microsoft Worldwide Partner Conference in Houston this month,
attendees received new details about the software giant's push into the
realm of SaaS (software as a service).
Tailored to meet the needs of an entire workforce, the Microsoft Online
Services platform is designed to delivers enterprise-class software to
businesses of all sizes -- from employees using a PC infrequently to
information workers in need of more advanced capabilities, said Stephen
Elop, president of the Microsoft Business Division.
"Microsoft Online Services is a key component of the software plus
services initiative, and we're seeing customers, partners and even
competitors embrace this flexible approach to the cloud," Elop
explained. "Our vision is that everything you can do with our on-site
servers, you will be able to do with our online services."
An Online Smorgasbord
The Microsoft Online Services lineup, which will be hosted by Microsoft
and sold through partners, includes Microsoft Exchange, Microsoft
Office SharePoint, Microsoft Office Communications, Microsoft Office
Live Meeting, and Microsoft Dynamics CRM. The smorgasbord of
enterprise-class applications is being made available under two
separately priced software suites. Customers will also be able to
subscribe to individual service components a la carte.
Microsoft's Business Productivity Suite for information workers will
deliver enterprise-class communication and collaboration software as a
subscription service. The suite integrates Dynamics CRM and Exchange
e-mail and calendar capabilities with Office SharePoint and Live
Meeting conferencing for $15 per user, per month.
The second suite, called Deskless Worker Online, incorporates online
versions of Exchange and SharePoint and will be offered to businesses
of all sizes for $3 per user, per month. The suite will include Outlook
Web Access Light for corporate e-mail along with easy access to
SharePoint portal and team sites and search functionality -- including
read-only access to company information on policies, training and
benefits.
Differentiated Value
Microsoft is clearly hoping its partners will see Microsoft Online
Services as an opportunity for them to attract customers and boost
sales. To sweeten the deal, partners that sell Microsoft Online
Services will receive a recurring revenue stream for as long as their
customer subscribes to the services, Elop said.
"For partners, it's about the differentiated value they can deliver
on top of our services, as well as providing them with an ongoing
revenue stream. There is incredible partner opportunity at every level
-- integration, migration, customization, consulting services, and
managed services," Elop said. "Microsoft Online Services provides
stability and an opportunity to create long-term customer
relationships."
Partners selling the suites will receive 12 percent of the
first-year contract value, with recurring revenue of six percent of the
subscription fee every year for the life of the customer contract. So
partners could receive up to 18 percent of the subscription value in
the first year.
"The success of Microsoft Online Services depends on the partners
that sell, customize and provide consulting, migration and managed
services for customers," said Allison Watson, corporate vice president
of the Microsoft Worldwide Partner Group. "Partners will have a
tremendous opportunity in the mid-market, where customers can get
enterprise-class software delivered on a predictable, pay-as-you-go
basis."